Kielder Waterside

Kielder Forest Park
NE48 1BT

01434 251 000

TripAdvisor Traveler Rating:TripadvisorBased on 269 reviews
Find within approx miles of Kielder Waterside


With panoramic views of the reservoir, this is the ideal base to recharge and refresh or take part in an action packed day of activities.

Facilities are open to both day visitor and guests (staying in the woodland four and five star self-catering lodges or the 99 pitch caravan site for motor homes and touring caravans).

Visitors have access to professional training and tuition for a range of mainstream sporting activities to suit everyone as part of a ‘Go Active Break’. Go Active is ideal for those looking to get active, try out new sports and enjoy a healthier holiday.

Activities include archery and junior archery,Crossbows (over 18's only),fencing, table tennis, Fundamentals (gymnastics for young children), 'Snorkelling & Seascooters'(underwater propellers to power around the pool), water walkerz (walk on water in the pool inside an inflatable ball) and disc golf. Pentanque (French Boules)Pre-booking is essential.

We are hoping to add some new and exciting activities by the start of the Summer holidays.

Come here to:

  • Have coffee, lunch, an alcoholic beverage or an evening meal at the Boat Inn restaurant & bar.
  • Go to the Kielder Water Birds of Prey Centre.
  • Board the Osprey ferry (subject to pre-booking and timetable).
  • Start a walk or bike ride along the Lakeside Way.
  • Unwind in the sauna or swim in the heated indoor pool (pre-booking required).
  • Play minature golf or try out the children's play area.
  • Visit the red squirrel hide.
  • Shop for souvenirs.
  • Hire pleasure boats (seasonal).
  • Hire fishing boats (pre-booking essential).
  • Purchase fishing permits and get up to date information.
  • Stay in a woodland lodge as part of a Go Active break.
  • Keep your eyes peeled for some of the Kielder Super Six - red squirrels, ospreys (seasonal) and salmon. See the wildlife page for details about the Super Six.
Credit / debit cards accepted at Kielder Waterside Nature and Wildlife Attraction Credit / debit cards accepted
Licenced premises at Kielder Waterside Nature and Wildlife Attraction Licenced premises
Certificate of ExcellenceCertificate of ExcellenceCertificate of ExcellenceCertificate of ExcellenceCertificate of Excellence

Beautiful location - accommodation not up to standard

debs_white, Stockton-on-Tees, United Kingdom
Kielder is a lovely location and I have enjoyed cycling there several times - even in the rain! But our recent stay in one of the Kielder Waterside lodges was, overall, disappointing. Some positives - the reception staff were very pleasant and helpful. The swimming pool is fine for this sort of location, essentially what you would find in a 4* hotel, though the changing rooms are cold. We were warned that not all the lodges had wifi, but I could not access this in the reception area, either, and with mobile reception poor in this area, communications are limited. This may be a positive or negative! I think our lodge was one of the older ones, but it was not in great condition - peeling woodwork and several broken window catches. The bedrooms were only a little larger than the beds they contained, with little room for people and luggage. There was no dining table, more an odd extension to the kitchen worktop to sit around. But the most upsetting and disappointing thing - at what I thought was a family holiday destination - was the intoxicated young man at the lodge next door, who stumbled around swigging spirits out of the bottle, and was intrusive, offensive, and generally unpleasant to us. We didn't complain about this at the time as it was hard to see how drawing attention to our upset would improve his behaviour, but I would not go back here if this is the kind of people it attracts.

Don't miss this

mrba2015, Northampton, United Kingdom
This is an amazing place to be. We visited Tower Knowle. There is a nice gift shop here and the staff are exceptional. We did a trip on the Ospre ferry which took 90 mins. Again the staff were exceptional and even had the kids in the captains chair. This is a great trip to do. I am more than happy to recommend.

We picked a bad time.

Robin A, Peterborough, United Kingdom
Kielder must be very impressive when the sun's shining. We visited when it was wet. The bonus here was that it wasn't busy. We need to return in better weather.

Cafe review only - don't bother going here for a coffee or lunch

ROAMINGSCOT55, Cumbernauld, United Kingdom
We decided to ride back through Kielder on our way back from Appleby and thought we would stop at the visitor centre for some lunch. The car park is pay and display for a start. The café had a queue of around three people and the lady serving seemed to have no interest in serving anyone - she was more interested in chatting to one of the other staff. We eventually got our coffees after about ten minutes and picked a couple of cakes. The coffees were ok but the cakes were dry and heavy. The café itself has a peculiar smell in it - a bit like an old damp house. On the way out we decided to have an ice cream so we could sit and admire the views. Again the lady seemed to have no interest in serving the few people that were waiting. Ten minutes later we eventually got served. The views outside are stunning in the sunshine and there are plenty of walks to try. If you are planning a day here then bring a picnic!

Aurora Lodge

Chantelle L, Nottinghamshire, United Kingdom
We just spent the last five days at the Aurora Lodge. It is beautiful. It is set well away from all the other lodges and right beside the lake so you are totally private. However, it is placed quite close to the reception. Which meant a lot of the day visitors took the two minute walk to the front and around the Lodge to have a look, which causes some disturbance, particularly when you are in the swim spa; you don't want people looking at you or disturbing your quiet time. The swim spa is huge and we spent a lot of time in there. It was cleaned everyday. My only criticism to this is that it wasn't the same time everyday and so it could disturb you when you are in the pool. My boyfriend didn't like the fact that the staff just turned up when they liked to clean it, walking the whole way round the Lodge, he felt his privacy was disturbed. The Lodge itself is stunning, and has everything you could possibly need, minus a phone to call reception and an iron and ironing board. We was told their should've been one in there but we searched high and low and couldn't find it. We was very quickly sent an iron but no ironing board. Their was three bedrooms, two with a double bed, and 1 with two singles. One of the double bedrooms had an ensuite bathroom disguised as a wardrobe. Their was a large family bathroom with a gorgeous big bath, which takes a while to fill. The TV in the bathroom is a great idea but it's a poor quality TV, all the colours and detail are blurred. Their was a dishwasher/washer/dryer, plenty of towels, tea, coffee, sugar, hair dryers, every little essential you'd expect was all their, minus the iron and ironing board. The swimming pool states it is 8 until 8, which is in accurate and it closes at 7.30, we found this out when we went for the last hour for a swim and was refused without apology at reception. When I told them it says 8pm I was told I'm "misinformed dear". I went back to the Lodge to get the leaflets with the opening times on it and showed them at reception in case their had been a mistake and I was again refused. This was particularly annoying when I saw more staff members join reception and talking and pointing in my direction as I got into my car. I imagine they was discussing my dissatisfaction. All the activities on site are at an additional cost which can quickly become expensive and I don't think they're worth their money. For a family of five to do the archery for example it'll cost you around £50, and believe me the archery course is TINY. If you can't hit the targets right in front of you then theirs a problem, they're about 10 foot away from away, I was expecting a much bigger, professional course. All the activities last around an hour, minus the water walkers which I was stunned to have paid £10 for 5 minutes. It states it's an hours activity but I was told it gets very hot in the balls, so kids get fed up fast. Please expect to only have ten minutes doing the activity yourself if you book any as you have to take turns with everyone else, which I can imagine is incredibly frustrating for children who are waiting 40 minutes for their turn and then get just 5 minutes on the activity. I could pay £50 and get a full day out somewhere with endless things to do. Not ten minutes. You can get round the whole thing in five minutes and that's if you're walking slow and reading all the information. I initially thought The birds of prey centre was expensive when it takes 2 minutes to get around. However it quickly redeemed itself when Ray did the bird show. His dedication to his beautiful animals is outstanding, and we no longer felt ripped off about the fee when it's a very small centre. It's worth every penny if it contributes to the outstanding care these very lucky birds receive. What I am confused about is the 1 hour owl experience for £30, I was going to pay for this for my daughter but I decided against it because you get to hold so many of the birds during the show so I decided against it. Ray and his birds was the highlight of our holiday (the swim spa too!) He's amazing at his job. It's a lifetimes work in front of your eyes. Total credit to him. We only really started to enjoy ourselves after seeing his show. You can hire a bike for 2 hours for £25. Which again, for a family of 4 or 5 is very expensive. Theirs a very well stocked (although small) shop onsite with all the essentials you need. Please make sure you bring it all in advance though as the nearest shop is an hours round trip and it's a small co-op. Their is no supermarkets at all. Their is no phone signal for miles, which was blissful for me, but wifi in the Lodge, it did keep dropping and I had to reconnect. In general, I wouldn't go here again for a family holiday, purely because their isn't enough things to do for children. As a young couple I would go here again with my partner and enjoy just pure relaxation for a weekend. The Lodge has had no expense spared. It's stunning and was worth every penny. It's just a shame about the activities, but if I went again with my partner we wouldn't want to do them anyway.



Search for things to do

Search for events

Search for accommodation

Sign up for our newsletter

Tourist Information Centres in Northumberland
Late availability noticeboard